FAQs

Frequently Asked Questions
Categories
  • Hall Brothers Lumber
  • Cabinets
  • Decking & Railing
  • Doors / Windows / Screens
  • Drywall
  • Engineered Lumber
  • Exterior Trim
  • Hardware
  • Insulation
  • Lumber
  • Millwork
  • Paint
  • Roofing
  • Siding
  • GP Vinyl Siding
  • Tools
Hall Brothers Lumber
What is Hall Brothers Lumber’s history?

Founded in 1938, Hall Brothers Lumber has been family-owned and operated for over 87 years. We began as a small neighborhood lumber yard and have grown into a leading supplier of building materials throughout the St. Charles and St. Louis region.

Where are you located and what areas do you serve?

Our main yard is in Wentzville, Missouri, and we proudly serve customers across the St. Charles, St. Louis and surrounding counties. We also ship to select locations statewide.

What types of products do you carry?

We stock a full range of building materials—lumber (including hardwoods and engineered), doors, windows, siding, roofing, decking, railings, drywall, insulation, millwork, cabinets, paint, hardware, and tools—plus access to 60,000 additional items via the Do-It-Best cooperative (hallbroslumber.com).

Can I special-order materials not in stock?

Yes. Through our Do-It-Best network, we can special-order virtually any building product you need, typically within a few days. Just let your sales rep know the SKU or description.

Do you offer custom millwork and cabinetry?

Absolutely—we design and fabricate custom millwork and cabinets for both new construction and remodels. Our in-house shop can match most profiles and finishes.

What are your typical lead times?

In-stock items are available for same-day pickup or next-day delivery. Special orders generally take 3–7 business days, depending on the supplier.

Do you provide delivery and jobsite service?

Yes—we offer local delivery to job sites and home addresses. Ask about our flat-rate delivery zones or call for a custom quote.

How do I get a quote?

You can request a quote by phone at (636) 583-2114, via our Contact form, or by visiting our yard—our team will prepare a detailed estimate.

What payment methods do you accept?

We accept cash, checks, Visa, MasterCard, Discover, and American Express. We also offer net-30 terms for approved commercial accounts.

Do you offer contractor accounts?

Yes—we have a contractor program with volume discounts, extended terms, and jobsite delivery. Contact our sales team to apply.

Can I return unused materials?

Returns on in-stock, uncut materials are accepted within 30 days with a receipt. Custom or special-order items are final sale.

Do you provide installation services?

We are a supplier only and do not perform installation. However, we can recommend local contractors who specialize in your project type.

Are you open to the public or by appointment only?

Our lumberyard is open to the public during regular business hours—no appointment needed. Contractors and homeowners alike are welcome.

What safety protocols do you have on job sites?

For deliveries, all drivers follow OSHA-mandated safety procedures, wear proper PPE, and carry liability insurance.

How can I stay updated on specials and new products?

Sign up for our newsletter on the website footer or follow us on Facebook and Instagram.

Cabinets
What styles of cabinets do you offer?

We carry framed and frameless cabinet lines in traditional, transitional and contemporary styles—available in custom sizes, finishes and door profiles to fit any décor.

Can I get custom-sized cabinets?

Yes. Our in-house millwork shop will build to your exact dimensions, whether you need an unusual height, width or depth.

Do you install cabinets?

We supply cabinets only, but can recommend vetted local installers who specialize in cabinet installation.

What materials are your cabinets made from?

Options include solid hardwoods (oak, maple, cherry), MDF with thermofoil or painted finishes, and plywood boxes for strength and stability.

How do I care for and clean my cabinets?

Wipe with a soft, damp cloth and mild household cleaner. Avoid abrasive pads or harsh chemicals that can damage the finish.

What is the lead time for custom cabinets?

Standard custom orders ship in 4–6 weeks. Expedited options may be available for an additional fee.

Do you offer cabinet door refacing?

Yes—we can reface your existing cabinets with new doors, drawer fronts and veneers to give a fresh look without full replacement.

Can I mix and match door styles and finishes?

Absolutely. Many clients choose contrast — for example, painted uppers with stained lowers. Our designers can help you coordinate colors and hardware.

Do you provide hardware (hinges, pulls)?

Yes—we stock a broad selection of hinges, soft-close mechanisms, knobs and pulls in various finishes (brushed nickel, oil-rubbed bronze, matte black).

Can I see cabinet samples before I buy?

We have sample doors and finish swatches in our showroom. Call ahead to schedule a viewing or drop by during business hours.

What warranty comes with your cabinets?

Most cabinet lines include a 1- to 5-year limited warranty on workmanship and materials. Warranty terms vary by manufacturer—ask your sales rep for details.

Do you offer design consultation?

Yes. Our staff can review your plans and recommend layouts, styles and finishes to maximize space and functionality.

Are eco-friendly cabinet options available?

We offer cabinets made from sustainable, FSC-certified wood and low-VOC finishes for healthier indoor air quality.

How do I place my cabinet order?

Provide your plan or measurements to your sales rep, select your style/finish, sign off on shop drawings, and place your deposit. We’ll handle the rest.

What are my financing options?

We partner with third-party financing providers offering 6- to 18-month deferred interest plans. Ask our team for current offers. We’ll handle the rest.

Decking & Railing
What decking materials do you carry?

We stock pressure-treated pine, cedar, composite (Trex®, TimberTech®), and exotic hardwoods. Each option balances aesthetics, durability, and maintenance.

How do I choose between wood and composite decking?

Wood offers natural warmth and can be stained; composites resist rot and require virtually no upkeep. Consider budget, maintenance tolerance, and desired look when deciding.

What railing options are available?

We carry wood balusters, cable railing kits, powder-coated aluminum, vinyl, and composite rail systems—plus matching posts, caps, and hardware.

Do you sell deck fasteners and hidden-clip systems?

Yes. From stainless-steel screws and ringshank nails to specialized hidden-fastening clips compatible with most composite and PVC decking brands.

Can I special-order exotic hardwood decking?

Absolutely—through Do-It-Best we can source Ipe, Cumaru, Tigerwood, and other premium species. Lead times are typically 2–4 weeks.

What is the typical lifespan of composite decking?

High-quality composite boards last 25–30 years with minimal fading or warping, backed by most manufacturers’ 25-year warranties.

Do you offer design consultation for deck layouts?

Yes—our team can review your plans, recommend board orientation, spacing, and railing styles for optimal drainage, safety, and aesthetics.

Can I return unused decking materials?

In-stock decking and railing components may be returned within 30 days in original, unopened packaging. Custom-cut boards or special orders are non-returnable.

How do I maintain my deck and railing?

For wood: annual cleaning and sealing; for composites: periodic wash with mild soap and water. Check fasteners and rail hardware annually.

Do you provide deck installation services?

We supply materials only but can refer you to experienced local deck builders for professional installation.

What decking accessories do you offer?

We stock post lights, LED deck lighting kits, stair treads, lattice panels, and maintenance products like cleaners and sealers.

Are eco-friendly decking options available?

Yes—our capped composite lines are made from recycled materials, and we carry FSC-certified hardwoods.

What financing options exist for decking projects?

We partner with third-party financing for 6–18 months deferred interest plans. Ask our sales team for current promotions.

How do I measure for decking to get an accurate quote?

Provide your deck’s square footage plus any steps or benches. For railing, measure linear footage and height. We can also schedule a site visit for precise measurements.

What safety codes should I consider for deck railings?

Residential code typically requires a 36″ high railing with balusters spaced ≤4″ apart. For elevated decks above 30″, a 42″ railing may be required. Always check local building codes.

Doors / Windows / Screens
What brands of doors and windows do you carry?

We stock ProVia®, Therma-Tru®, JELD-WEN®, Andersen®, Ply Gem® and more—offering wood, fiberglass, vinyl and steel options.

Can I order custom door and window sizes?

Yes. Provide your opening dimensions, and we’ll fabricate units to fit. Lead times vary by material but typically run 3–6 weeks.

Do you offer energy-efficient or Low-E windows?

Absolutely—we carry ENERGY STAR® rated windows with Argon gas fills and Low-E coatings to improve insulation and reduce energy costs.

What types of door styles are available?

Choices include entry doors (panel, craftsman, contemporary), patio doors (sliding, French, multi-slide), storm doors, and interior doors in various panel configurations and finishes.

Are installation services available?

We supply units only but have a network of certified installers we can recommend for full-service installation.

Do you stock screen doors and replacement screens?

Yes—standard screen doors in multiple sizes plus replacement screen frames, mesh, spline and hardware. We also carry retractable screen systems.

How do I maintain my new doors and windows?

Clean frames and glass with mild soap and water. Lubricate tracks, hinges, and locks annually. Avoid abrasive cleaners to protect finishes.

Can I get sound-reducing or impact-resistant windows?

Yes—we offer laminated glass options for sound dampening and impact-rated windows for hurricane zones and high-wind areas.

What warranty coverage comes with doors and windows?

Warranties vary by manufacturer but typically cover frame and glass defects for 10–20 years. Ask your sales rep for specific terms.

How do I order a door with decorative glass?

Select your door style, pick from our decorative glass collections, and specify any grille or pattern options. We’ll handle the rest in our fabrication shop.

Do you offer hardware (locks, handles, hinges)?

Yes—we stock finish-matched hardware sets for doors and windows, including keyed locks, deadbolts, handlesets, and sash locks.

Can I see product samples?

We have full-size door and window mockups in our showroom. Call ahead to ensure the specific models you’d like to view are on display.

Are there financing options for window and door purchases?

Financing is available through third-party partners—typically 6- to 12-month same-as-cash or deferred interest plans.

How do replacement windows improve energy bills?

High-performance windows reduce heat transfer, keeping interiors cooler in summer and warmer in winter—often lowering HVAC costs by up to 15–20%.

What should I measure for a replacement window order?

Measure the width and height of the existing opening (inside jamb to jamb) at three points and use the smallest dimensions. We can also arrange a professional measurement service.

Drywall
What types of drywall do you stock?

We carry ½″ and ⅝″ standard gypsum board, moisture-resistant (green board), mold- and mildew-resistant (purple board), and fire-rated Type X panels for ceilings and wall assemblies requiring up to two-hour ratings.

Can I order drywall cut to size?

Yes. We offer custom cutting on large projects; simply provide your height and length requirements, and we’ll pre-cut panels so you save time on the jobsite.

Do you sell drywall finishing supplies?

We stock joint compound (all-purpose, topping, and setting), corner bead, mesh tape, paper tape, corner rollers, knives, sanders, and pole sanders—everything you need for a smooth finish.

What is the benefit of fire-rated drywall?

Fire-rated (Type X) drywall contains glass fibers for added fire resistance and helps slow spread of flames in multi-family and commercial applications—required by code in certain wall and ceiling assemblies.

How do I store drywall on site?

Keep panels flat, off the ground on pallets or 2×4 sleepers, and cover with a tarp if exposed to moisture. Store indoors whenever possible to prevent sagging and mold.

Can I return unused drywall?

In-stock, uncut panels in original bundles may be returned within 30 days with proof of purchase. Cut or special-order boards are non-returnable.

What sizes and edge types are available?

Standard sizes: 4×8, 4×10, 4×12, 4×16. Edge types: tapered for easy joint finishing or square-edge for specialty applications.

Do you offer moisture- and mold-resistant boards?

Yes—green board for moderate moisture and purple mold- and mildew-resistant drywall, ideal for bathrooms, basements, and kitchen back-splashes.

How do I choose between ½″ and ⅝″ drywall?

Use ½″ for standard wallboard on non-fire-rated walls; use ⅝″ for ceilings (to reduce sag) and fire-rated assemblies. Always check local code requirements.

What tools are needed for installation?

T-square, utility knife, drywall saw, screw gun or hammer and nails, joint knives, taping tools, corner bead tool, and sanding block or pole sander.

Do you sell acoustic or sound-deadening drywall?

We offer sound-control (Type C or specialized STC) panels designed to reduce noise transmission between rooms, popular in home theaters and multi-family dwellings.

What are your lead times for special-order boards?

Special-order sizes or types typically arrive within 5–7 business days, depending on manufacturer.

How should I dispose of drywall waste?

Gypsum is recyclable—many landfills have drywall recycling. For small jobs, wrap scraps in plastic bags before disposal to prevent dust.

Do you provide delivery for drywall orders?

Yes—we deliver drywall to job sites within our delivery zones; larger orders can be scheduled on a forklift truck for unloading.

Can I get technical guidance on assemblies?

Our sales team can provide support on board assemblies, fire-rating configurations, and UL design numbers to ensure you meet wall code.

Engineered Lumber
What types of engineered lumber do you offer?

We stock LVL (laminated veneer lumber) beams, I-joists, glulam beams and posts, PSL (parallel strand lumber), and LSL (laminated strand lumber) for floor joists, headers, and structural framing.

What are the advantages over solid sawn lumber?

Engineered lumber delivers greater strength, dimensional stability, longer spans, and consistent quality—ideal for long clear spans and load-bearing applications where solid lumber may warp or shrink.

How do I specify an LVL header size?

Provide the span length, load conditions, and bearing requirements; our team can recommend the correct depth and thickness for code compliance and minimal deflection.

What are typical lead times?

Standard LVL and I-joist sizes generally ship in 3–5 days; custom glulam orders can take 2–3 weeks depending on size and profile.

Can I get on-site delivery with a crane truck?

Yes—for large beams and long spans, we coordinate crane-offload delivery; just specify site access and lift requirements.

Do you carry flitch beams or hybrid sections?

Through special order, we can source flitch beams, steel-timber composites, and other hybrid structural sections—ask your sales rep for details.

How should I store engineered lumber?

Store flat, off the ground, and protected from moisture. Keep beams supported at uniform intervals to prevent sagging.

Can I mill engineered beams on site?

Avoid cross-cutting or milling members; these products are factory-engineered with specific orientation. For notches and holes, consult manufacturer guidelines.

What finish options are available?

LVLs and I-joists are typically unfinished. Glulams can be factory-stained or painted for exposed applications—ask about surface treatments.

How do I handle engineered lumber connections?

Use manufacturer-approved hangers, joist clips, and fasteners sized per load. Our team can recommend Simpson Strong-Tie or equivalent connectors.

What warranties are offered?

Warranties vary: glulams often carry 50-year limited warranties; I-joists and LVLs come with manufacturer limited warranties covering defects in materials and workmanship.

Do you provide design assistance?

Yes—our structural specialists can review plans, perform calculations, and ensure members meet code and deflection criteria before you order.

Are engineered products more expensive?

Initial costs are higher than equivalent sawn members, but reduced installation time, longer spans, and less waste often offset the premium.

Can I combine engineered lumber with steel?

Yes—engineered members can be joined with steel connectors and plates; discuss load paths and bearing requirements with our team.

How do I protect exposed beams?

Seal ends and coat exposed surfaces with stain or paint for exterior applications; use flashing tape at bearing points and apply finish coats as specified.

Exterior Trim
What trim materials are available?

We stock PVC (AZEK®), fiber cement (James Hardie®), primed and paint-grade pine, cedar, redwood, and MDF trims for fascia, soffits, corner boards, casing, and decorative profiles.

How do I choose the right material?

For low-maintenance, choose PVC; for painted traditional look, use primed pine; fiber cement offers durability in harsh climates. Consider budget, exposure, and finish.

Can I special-order custom moldings?

Yes—through Do-It-Best we can source custom or specialty millwork profiles; turnaround is typically 1–2 weeks.

Do you carry matching corner boards and fascia?

We offer pre-mitered corner boards, fascia boards, and drip edge trims in PVC and fiber cement, plus matching accessories.

How should I install PVC trim?

Use stainless-steel fasteners, leave proper expansion gaps as per manufacturer, and seal joints with compatible gap-filler.

What are recommended paints and primers?

For wood: use oil-based primer plus 100% acrylic exterior paint. For PVC/fiber cement: use 100% acrylic paint rated for plastics or cementitious surfaces.

Do you stock decorative brackets and corbels?

Yes—we carry PVC and wood brackets in traditional and Craftsman styles for porch and soffit accents.

What lead times apply for fiber cement trim?

Standard fiber cement trims ship in 3–5 days; custom lengths may take up to 10 days.

Can I return cut trim pieces?

Uncut, in-stock lengths may be returned within 30 days. Custom-cut profiles are final sale.

Do you provide finish carpentry tools?

We stock coping saws, JBL routers, PVC-specific saw blades, and pneumatic nailers for trim installation.

How do I maintain exterior trim?

Inspect annually, touch up paint as needed, caulk joints, and clean with mild detergent to remove mildew.

Are there eco-friendly trim options?

Our MDF trims are made from recycled wood fibers; some PVC trims contain recycled content.

What warranties apply?

PVC trims typically carry a limited lifetime warranty; wood trims are covered by manufacturer standard limited warranties.

Can I get matching drip and rake edges?

Yes—we stock matching PVC and fiber cement drip edges, rake boards, and J-channels for a seamless finish.

How do I measure for trim orders?

Measure linear footage per profile type, account for miter cuts (add 10% waste), and specify board width and thickness.

Hardware
What categories of hardware do you carry?

We stock fasteners (nails, screws, anchors), door hardware (hinges, locks, handlesets), cabinet hardware (knobs, pulls), framing connectors, joist hangers, and specialty items (foundation anchors, tie-downs).

Do you offer stainless steel and galvanized fasteners?

Yes—stainless steel for coastal and corrosive environments; hot-dip galvanized for outdoor framing and treated lumber applications.

Can I buy fasteners by the pound or box?

We sell collated screws and coils by box, bulk nails by the pound, and individual specialty anchors and connectors.

What brands are available?

We carry Simpson Strong-Tie®, GRK®, SPAX®, ITW Buildex®, and Do-It-Best® branded fasteners—quality you can trust.

Do you stock locksets and deadbolts?

Yes—entry, passage, and privacy locksets in brass, nickel, bronze, and keyed alike options, plus electronic and smart-lock upgrades.

How do I choose the right anchor for masonry?

Select anchor type by material: wedge anchors for solid concrete; sleeve anchors for hollow block; Tapcon® screws for thin concrete and CMU. Our team can recommend sizes based on load.

Are specialty structural connectors available?

We stock hurricane ties, hold-downs, post bases, beam hangers, and seismic hardware for high-performance framing.

Do you offer cabinet hinges and soft-close mechanisms?

Yes—we carry European cup hinges, full-overlay and inset styles, plus integrated soft-close dampers.

Can I return unopened hardware items?

Unopened boxes and packs may be returned within 30 days; custom keyed locksets are final sale once cut.

What payment terms for contractor accounts?

Approved commercial accounts receive net-30 terms with credit application; personal accounts are COD or card only.

Do you offer keying services?

Yes—we provide master keying and rekeying services on-site for most lock brands; simply bring your keying schedule.

How should I store hardware in a humid environment?

Keep in sealed, moisture-resistant bins or climate-controlled storage to prevent rust; stainless-steel is recommended if exposure unavoidable.

Do you offer specialty roofing and siding fasteners?

We stock neoprene-washered screws, cap nails, and ring-shank nails for metal, vinyl, and fiber cement siding and roofing panels.

Are there bulk-buy discounts?

Contractor accounts enjoy tiered pricing based on volume; ask about our monthly rebate program on select fasteners.

Can you source non-stock or odd-sized connectors?

Through our Do-It-Best cooperative we can special-order most specialty connectors—lead times vary by item.

Insulation
What insulation types do you carry?

We stock fiberglass batts, unfaced and faced, rigid foam boards (EPS, XPS, polyiso), spray-foam kits, mineral wool batts and boards, and blown-in cellulose.

How do I choose between batt and blown-in?

Batts are quick for stud bays and ceilings; blown-in fills irregular cavities and attics with fewer gaps—choose based on access and coverage needs.

What R-values are available?

Fiberglass batts range from R-11 to R-38; foam boards from R-3.5/in (EPS) to R-6/in (polyiso); blown cellulose up to R-60 for attics.

Do you sell vapor and air barriers?

Yes—we carry 6-mil polyethylene sheeting, foil-faced kraft paper, house wraps, tape, sealants, and flashings to control moisture and drafts.

Can I get kits for DIY spray-foam?

We offer one-component and two-component spray-foam kits in various kit sizes to insulate rim joists, gaps, and crawlspaces.

Are eco-friendly insulation options available?

Our cellulose is made from recycled paper; we also stock formaldehyde-free fiberglass and plant-based spray-foam formulations.

How should I store insulation on site?

Keep batts and boards dry and off the ground, covered in original packaging. Blown-in bags should be stored indoors to prevent moisture.

Do you deliver loose-fill materials?

Yes—we deliver by bag or bulk-load trucks for large cellulose or fiberglass orders; blown-in machines can be rented locally.

What safety gear is needed?

Wear eye protection, gloves, long sleeves, and a dust mask or respirator when installing fiberglass or cellulose. Spray-foam requires respirator and protective clothing.

How do I cut rigid foam board?

Use a utility knife or foam-cutting saw, score one side, snap, then trim with knife. Wear gloves to avoid skin irritation.

Are there rebates for high-performance insulation?

Many local utilities and state programs offer rebates for insulation upgrades—check your jurisdiction or ask us for program details.

What warranty coverage exists?

Manufacturers’ warranties cover thermal performance; blown-in cellulose often comes with settled-fill coverage for R-value retention.

How do I calculate needed amounts?

Measure square footage and desired R-value; our team can generate a materials estimate accounting for waste.

Can I return unopened bags or boards?

Unopened insulation in original packaging may be returned within 30 days; cut or opened products are final sale.

Do you provide technical guidance?

Yes—our product specialists can recommend insulation systems, assembly details, and moisture-control strategies for your project.

Lumber
What species of lumber do you carry?

We stock southern yellow pine, Douglas fir, cedar, redwood, oak, maple, and poplar in both dimensional and select grades—ideal for framing, finish carpentry, and specialty woodworking.

What board sizes and grades are available?

Standard framing sizes (2×4, 2×6, 2×8, 2×10, 2×12), select & common grades in 1× stock, appearance grades, and specialty timbers up to 6×12 in custom lengths.

How do I choose between #2 and select-grade lumber?

#2 is economical and structurally graded for framing; Select & Better has fewer knots and is suited for exposed applications, cabinetry, and finish work.

Can I get lumber planed or kiln-dried?

Yes—we offer surfaced-four-sides (S4S) planing and kiln-dried dimensional lumber for reduced shrinkage and improved finish quality.

Do you sell pressure-treated lumber?

We stock ground-contact and above-ground-grade treated pine in various dimensions, suitable for decks, fences, and exterior framing.

What lengths can I special-order?

Custom lengths from 8’ up to 24’ are available on special order; lead times typically 5–7 business days.

How should I store lumber on-site?

Store flat on pallets or 2×4 sleepers, off the ground, protected from moisture and direct sunlight to prevent warping and decay.

Do you offer jobsite delivery for lumber?

Yes—we deliver by the truckload or pallet, with liftgate service if needed; ask about flat-rate zones or custom quotes.

What moisture content is lumber delivered at?

Framing lumber is typically 19%–21% MC; kiln-dried and select boards range from 8%–12%, depending on species and processing.

Can I return unused lumber?

Uncut, in-stock lumber returned within 30 days with a receipt is accepted; cut or special orders are final sale.

Are sustainable lumber options available?

We offer FSC-certified hardwoods and pine from responsibly managed forests; ask for eco-friendly sourcing.

What tools do I need to cut and fasten lumber?

A circular saw or miter saw, framing nailer or screw gun, carpenter’s square, and proper safety gear—gloves, goggles, and hearing protection.

How do I measure for a lumber order?

Provide linear footage per dimension and quantity of each size; include waste allowance (typically 10%) and any special treatments or finishes.

What payment terms are available?

Cash, check, credit/debit cards are accepted. Commercial accounts may apply for net-30 terms with approved credit.

Do you provide lumber grading certificates?

Yes—upon request, we can supply mill grading stamps and certificates for engineered and select-grade lumber to meet building inspector requirements.

Millwork
Can I order custom profiles?

Yes—our in-house shop can replicate most profiles. Provide a sample or profile number, and we’ll mill custom runs.

What finishes are available?

Millwork is available unfinished, primed, or raw MDF ready for paint; select wood species can be pre-stained or clear-coated on request.

What lengths do your moldings come in?

Standard lengths are 8′, 10′, and 12′; custom lengths up to 16′ can be ordered through special production.

Do you sell matching stair parts?

We stock risers, treads, handrails, balusters, newel posts, and stair brackets in various styles and species.

How do I measure for millwork?

Measure linear footage required, specify profile, width, and thickness. Add 10% for waste and miter cuts.

Are prefinished millwork options offered?

Select profiles are available factory-primed; custom painted or stained runs may be arranged with longer lead times.

Can I get MDF millwork for moisture-prone areas?

We carry moisture-resistant MDF trims designed for bathrooms and basements—ideal where humidity is a concern.

What are your lead times for custom runs?

Custom millwork typically ships in 2–3 weeks after profile approval and deposit.

Do you provide installation tools?

We stock pneumatic finish nailers, coping saws, router bits, and brad nails specific to trim work.

Can I return unused millwork?

Unopened bundles of standard profiles may be returned within 30 days; custom-milled pieces are final sale.

How do I care for exterior millwork?

Use an exterior-grade primer and paint, seal all cut ends, and maintain caulking at joints to prevent moisture infiltration.

Do you offer historic restoration profiles?

Yes—we can special-order or replicate historic and period-specific moldings through our cooperative network.

What warranties apply?

Millwork from domestic species carries a limited warranty against milling defects; finish warranties vary by paint or stain supplier.

Do you provide shop drawings?

For large custom projects, our team can generate CAD shop drawings for approval before production.

Paint
What paint brands do you carry?

Our showroom stocks Sherwin-Williams®, Benjamin Moore®, PPG®, and Do-It-Best® premium interior and exterior paints, primers, and specialty coatings.

Can I get custom color matching?

Yes—use our spectrophotometer to match any swatch or sample. We’ll mix paint to your exact shade in-store, typically within 30 minutes.

What paint sheens are available?

We offer flat, eggshell, satin, semi-gloss, and high-gloss finishes, plus specialty sheens like matte enamel and low-VOC options for sensitive environments.

Do you sell paint rollers and brushes?

Yes—we carry premium roller covers, frames, angled sash brushes, trim brushes, extension poles, drop cloths, painter’s tape, and protective gear.

What primers do I need for my project?

Choose primer based on substrate: interior drywall primer, exterior masonry/stucco primer, stain-blocking primer, or bonding primer for challenging surfaces.

How do I calculate paint quantity?

Measure square footage of walls, subtract openings (windows/doors), then divide by the coverage rate (typically 350–400 ft²/gal per coat). Our staff can help with exact estimates.

Are eco-friendly paints available?

We stock low- and zero-VOC formulations, water-based enamels, and natural-sheeting paints free from heavy metals and harsh solvents.

Can I return unopened paint cans?

Unopened, properly stored cans may be returned within 30 days with proof of purchase. Tinted or opened cans are final sale.

Do you mix specialty coatings?

Yes—we mix epoxy, floor paints, roof coatings, anti-slip additives, and fire-retardant coatings to spec.

What warranties come with your paint?

Warranties vary by brand: most interior paints carry a lifetime or limited warranty; exterior paints often carry 15-year fade-resistance warranties.

Do you offer professional color consultation?

Our design team can provide color palettes, trim/ceiling recommendations, and accent suggestions to achieve the look you want.

How should I prepare surfaces before painting?

Clean thoroughly, fill cracks with spackling compound, sand smooth, and apply primer before finish coats for best adhesion and appearance.

What safety precautions are recommended?

Ensure good ventilation, wear protective eyewear and respirator for solvent-based products, and follow all label warnings.

Do you stock spray equipment?

We carry airless spray rentals, tips, hoses, and compressor accessories for large-scale or commercial painting jobs.

How do I dispose of leftover paint?

Many communities offer paint recycling days; for small amounts, let latex paint dry solid then dispose with regular trash. Oil-based paints must be taken to hazardous waste facilities.

Roofing
What roofing materials do you carry?

We stock asphalt shingles (architectural & 3-tab), metal panels, cedar shakes, slate, and synthetic roofing systems from leading brands like GAF®, CertainTeed®, and Tamko®.

How do I choose the right shingle?

Architectural shingles offer dimensional look and longer lifespan (25–30 years), while 3-tab are economical for budget projects. Consider climate, roof slope, and warranty when choosing.

Do you sell underlayment and ice & water shield?

Yes—we carry synthetic and felt underlayments, ice & water barrier, drip edge, ridge vents, and roof accessories for complete assemblies.

Can I special-order metal roof panels?

We can order stone-coated steel, standing seam, and corrugated profiles in custom colors—lead times vary by profile, typically 2–4 weeks.

What flashing and ventilation products do you offer?

We stock metal flashing, boot vents, ridge vents, soffit vents, turbine vents, and roof jacks for proper roof system performance.

Do you sell roofing tools?

Yes—roofing guns, seamers, slate hammers, snap cutters, safety harnesses, and NIOSH-approved respirators for tear-off and installation.

How do I measure for a shingle order?

Calculate roof square footage (length × width ÷ 100), account for waste (10–15%), and factor in starter strips, ridge caps, and accessories. Our team can perform takeoff services for accuracy.

Are synthetic underlayments better than felt?

Synthetic underlayments are lighter, more tear-resistant, and provide better moisture protection; felt remains economical and familiar to many installers.

What warranties are available?

Shingle warranties range from 25 to lifetime coverage; workmanship and material warranties vary by manufacturer—review product brochure for details.

Can I return unopened roofing bundles?

Unopened full bundles in original packaging may be returned within 30 days; opened or damaged bundles are final sale.

What safety gear is required for roofing?

Use fall-protection harness systems, non-slip boots, hard hats, and safety glasses. Follow OSHA guidelines for residential and commercial work.

Do you provide tear-off waste disposal?

We partner with local disposal services and offer dumpster rentals for shingle and underlayment waste removal.

How do I choose between steel and aluminum panels?

Steel is stronger and more cost-effective; aluminum resists corrosion in coastal environments. Both can be painted or coated for longevity.

Are eco-friendly roofing options available?

We stock recycled-content shingles and cool-roof metal panels designed to reflect UV rays, reducing heat island effect.

Do you offer slope transition products?

Yes—valley liners, hip & ridge caps, step flashings, and kick-out flashings are all available to ensure water-shedding at slope transitions.

Siding
What siding materials do you stock?

We carry vinyl, fiber cement (James Hardie®), engineered wood (LP® SmartSide®), cedar clapboard, and aluminum siding in various profiles and colors.

How do I choose the right siding?

Consider climate (moisture/mildew resistance), maintenance (painting vs. no-paint), aesthetics, and warranty. Fiber cement is durable; vinyl is low-maintenance; cedar offers natural warmth.

What gauge vinyl siding do you offer?

We stock .042” (standard) and .048” (premium) vinyl siding panels, plus insulated and polymer-enhanced options for energy efficiency.

Can I special-order fiber cement colors?

Yes—James Hardie® ColorPlus® prefinished panels are available in dozens of colors; custom color matching may require longer lead times.

What accessories are needed for siding?

Starter strips, J-channel, corner posts, window/door trim, utility trim, soffit panels, and vented soffit accessories are all stocked.

Do you sell siding installation tools?

Yes—siding snips, impact drivers, vinyl siding removal tools, and safety clamps for panel installation.

How do I calculate siding quantity?

Measure exterior wall area minus openings, then divide by panel coverage (e.g., 8’ panel covers ~13.3 ft²). Add 10% for waste and trim. We offer takeoff services for precision.

Are insulated siding options available?

We carry CoreFX® insulated vinyl siding panels that improve R-value and reduce noise transmission.

What maintenance does siding require?

Vinyl: wash annually with mild detergent. Fiber cement: repaint every 10–15 years. Cedar: stain/seal every 3–5 years.

Can I return unused siding?

Unopened bundles in original packaging are returnable within 30 days; cut or tinted products are final sale.

Do you offer moisture/mold-resistant siding backs?

Many fiber cement and engineered wood products include moisture barriers; we also stock building wraps and insect screens for wall assemblies.

What warranties apply?

Vinyl warranties range from 25 years to lifetime; fiber cement carries a 30-year limited warranty; check manufacturer details.

How do I handle trim painting?

Prime all cut edges and back sides before installation, then finish-coat after assembly to seal against moisture.

Are there eco-friendly siding options?

FSC-certified cedar, recycled-content vinyl, and low-VOC primers are available for greener builds.

Can I mix siding materials?

Yes—many designers combine materials (e.g., stone veneer wainscot with fiber cement above) for visual interest. We can coordinate accessory lines for smooth transitions.

GP Vinyl Siding
What is GP vinyl siding?

GP (“General Purpose”) vinyl siding is a cost-effective, durable exterior cladding designed for residential and light commercial applications, available in multiple profiles and colors.

What profiles are offered?

We stock clapboard, dutch lap, board & batten, and shake profiles to mimic traditional wood looks without the maintenance.

How thick is the GP siding?

Standard thickness is .040”; premium .046” panels are available for enhanced durability and wind resistance.

What colors can I choose?

Over 30 fade-resistant, molded-in-colors are available; custom color matching services can provide up to 4 weeks lead time.

Are there insulated GP panels?

Insulated foam-backed GP panels improve thermal performance and sound absorption, offering an R-value boost of R-2 to R-4 depending on thickness.

How do I maintain GP vinyl siding?

Simply wash with a garden hose or mild detergent solution annually to remove dirt and maintain color vibrancy.

What fasteners are required?

Use corrosion-resistant ring-shank nails or screws with wide heads; nail or screw per manufacturer spacing guidelines to allow for thermal expansion.

Can I install over existing siding?

In some cases, yes—over wood, vinyl, or fiber cement with proper furring and flashing. We recommend consulting local code and our technical team before proceeding.

What warranty comes with GP siding?

Most GP vinyl siding carries a 25-year fade- and hail-resistance warranty; register your purchase for full coverage.

How do I calculate coverage?

GP siding coverage varies by profile; clapboard covers roughly 12.5 ft² per 8’ panel. Our staff can calculate material needs based on wall dimensions.

Can I return unused GP siding?

Unopened, undamaged bundles returned within 30 days are accepted. Once panels are removed from packaging, returns are final.

Do you offer GP soffit and trim?

Yes—matching soffit panels, vented soffits, fascia, J-channels, corner posts, and utility trims are stocked for complete assemblies.

Are impact-resistant options available?

Certain thicker .046” GP panels and reinforced foam-backed profiles offer improved hail and wind resistance—ask about ASTM-rated products.

What tools are needed for installation?

Vinyl siding removal tools, snips, leveling tools, snap-lock punch, and appropriate fasteners; we stock rental tools if needed.

How does GP compare to premium vinyl siding?

GP offers solid performance at lower cost; premium vinyl features thicker walls, broader warranties, and often additional style options.

Tools
What categories of tools do you carry?

We stock power tools (drills, saws, sanders), pneumatic tools (nailers, staplers), hand tools (hammers, levels, chisels), measuring tools, safety gear, and specialty contractor equipment.

Can I rent tools?

We offer short- and long-term rentals on select equipment like air compressors, trenchers, and tile saws—check availability as rental inventory rotates.

What brands are available?

Our lineup includes DeWalt®, Milwaukee®, Makita®, Bosch®, Paslode®, and Makita®, plus Do it Best® value options for hand tools.

Do you sell replacement blades and bits?

Yes—circular saw blades, reciprocating saw blades, hole saw bits, drill bits, router bits, and blades for specialty cutters are all in stock.

What safety equipment do you carry?

Eye protection, hearing protection, respirators, hard hats, gloves, and high-visibility vests from leading OSHA-compliant brands.

Are tool repair services available?

Basic repairs (blade changes, tune-ups) can be handled in-store; major repairs may be referred to manufacturer service centers.

Can I return opened tools?

Unopened, unused tools in new condition may be returned within 30 days; opened power tools must have all original accessories and packaging for return.

What warranties cover tools?

Manufacturer warranties vary—hand tools often carry lifetime warranties; power tools typically have 1- to 3-year limited warranties.

Do you provide contractor pricing?

Yes—contractor accounts receive volume discounts, bonus bucks, and occasional special pricing on tool sets.

How do I choose the right nailer or stapler?

Consider fastener type, application (framing, finish, flooring), tool weight, and power source (pneumatic vs. battery). Our staff can demonstrate options.

Do you offer battery & charger combos?

We stock battery packs and chargers for major brands; combo kits are often available at discounted bundle pricing.

Are there tool sharpening services?

We partner with local sharpening specialists for drill bit and chisel sharpening; drop off your tools in-store.

Can I order specialty masonry tools?

Yes—tuck pointers, brick tongs, masonry chisels, and mixing drills for mortar are available by request.

How should I store tools to extend life?

Keep power tools in cases or racks, batteries at recommended charge levels, and hand tools dry to prevent rust.

Do you offer demonstration classes?

Periodically we host in-store demos on tool usage, safety, and maintenance—check our events calendar or inquire at the counter.